Do you offer delivery?

No. Only pickup on confirmed orders. May be in the future I will have delivery option available for a nominal delivery fee.

Do you offer eggless cakes?

YES!! I offer eggless option for my signature chocolate flavor. I am also planning to introduce other eggless options in the future, Follow my Facebook page Nancy's Creative CakesNbakes for updates and chance to win cakes ,cookies etc in Giveaways.

Do you offer gluten free/allergy friendly cakes?

Unfortunately No, I may offer eggless cakes in the future but cannot guarantee it to be allergen free. The home kitchen cannot be certified to be free from major allergens such as: milk, eggs, fish, Crustacean, shellfish, tree nuts, walnuts, nuts, peanuts, wheat, and soybeans etc. and there is always a slight risk of cross contamination that may occur.

Why are the flavor options so limited?

I understand your concern, it's due to limitations on ingredients that can be used and sold under cottage food law. I chose to completely follow the cottage food law guidelines as home based vendor(HBV). Another thing is the financial aspect of having the recipes tested and approved for shelf stability. I am a small business and just starting out and I do not have a huge investment at my disposal to have number of recipes tested but surely I will get there eventually.

Are you a registered business?

Yes, My business is registered with the State , I also have the ServeSafe Food handler certification which is a state requirement and operate my small baking business in compliance with the cottage food laws of the state and county.

Do you ship your cakes?

While it is possible to ship cakes , it's not something as a small business I can offer. Legally shipping is allowed within state of Indiana, but the cost of shipping is too high and not feasible at this time. The farthest distance my custom made cake travelled by car is 45 minutes and made it to it's destination safely without damages (confirmed by the client). I think it can travel even further if all instructions are followed.

Why do you need 7 days lead time for an order?

Very good question! I prefer 2 weeks notice but 7 days is also acceptable because to make a custom designed cake it takes a lot of time and effort, from meticulously planning, making fondant artwork, mixing frosting colors to create exact tone/shade of color, to baking and decorating, sometimes practicing techniques before executing the design on actual cake, some of the intricate fondant work has to be made in advance so that they have time to dry out completely.

Why do you need 50% non-refundable deposit at the time of booking?

Firstly, there are credit card processing fees incurred by the business when a transaction is made. Secondly, creating custom designs , need special tools, molds or ingredients that need to be ordered ahead of time and these items are specific to the customer's order, hence the cost cannot be refunded even if the customer decides to cancel their order. Thirdly, once a customer confirms their order by paying the deposit ,the date is blocked for them and business may turn down potential orders.

Do you offer tastings or in -person consultation?

Unfortunately No, not at the moment.